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Shopcircle Experience

Frontend Experience

VATSAL.LOL Active

Portrait of Vatsal Bhavsar

VATSALBHAVSAR

Customer Support Specialist
with Frontend Development Experience

Creator of VATSAL.LOL

0 Games Published
0 Years SaaS Support
Enter Profile Download CV

2018

I spent years
understanding people.

Five years across accounting, data management, and operational support — where attention to detail and process thinking became second nature.

2023

Then I started
understanding products.

Started in customer support for Shopify merchants — chat, email, troubleshooting. First-hand exposure to how software actually fails and how people actually use it.

2023

Shopcircle Apps.
Every ticket taught me.

Three-plus years supporting merchants across time zones. Every confused user, every edge case — the unglamorous training ground for everything that came after.

↳

Every bug report
taught me something.

Wrote the escalation reports engineers actually wanted to read. Learned to think in reproduction steps, root causes, and fixes — the language of building, not just reporting.

↳

Then I started
building it.

Started fixing what I could see. HTML, CSS, JavaScript — taught through curiosity, sharpened through real escalations, shipped through repetition.

↳

Then building
got playful.

Took frontend skills somewhere fun. Built game logic, animation, and interaction systems from scratch — for curiosity first, then for real users.

2026

VATSAL.LOL

An independent browser gaming platform — 33+ games and counting, built one evening session at a time.

Shopcircle

Shopcircle Apps

Three-plus years supporting Shopify merchants across time zones — the unglamorous training ground for everything that came after.

I wasn't hired as a developer.

I became one.

Skill Tree

The unlock path

🎧Customer Support
🔧Technical Troubleshooting
⚡Frontend Development
🎮Game Development
🚀Product Building

VATSAL.LOL

Built after work.
Built from curiosity.
Built one game at a time.

VATSAL.LOL is my playground for ideas, experiments, and interactive experiences.

Using HTML, CSS, JavaScript, and emerging Flutter projects, I explore new ways to make games feel more engaging, more human, and more memorable.

Game Library

Featured Experiences

+27 More Experiences

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Achievement Wall

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Full Stats

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Customer Support Specialist — Shopcircle Apps

Shopify Partner · April 2023 – Present

Provide chat and email support to Shopify merchants across multiple time zones. Troubleshoot application, billing, setup, and feature-related issues. Investigate bugs and prepare detailed developer escalation reports. Collaborate with engineering and product teams to improve customer experience. Assist with frontend tasks, testing, bug validation, and UI improvements.

Creator — VATSAL.LOL

Independent Platform · 2025 – Present

Designed and developed browser-based games using HTML, CSS, and JavaScript. Built responsive interfaces for desktop and mobile. Developed game logic, animations, scoring systems, and gameplay experiences. Manage deployment, maintenance, and continuous feature improvements.

Accounting & Data Management Roles

Multiple Organizations · 2018 – 2023

Accounting, data management, reporting, and operational support — building the attention to detail and documentation discipline that carries into product-focused work today.

Customer Support

Chat Support, Email Support, Customer Success, Technical Escalation, Troubleshooting, Upselling & Cross-selling

Technical

HTML, CSS, JavaScript, Frontend Development, QA Testing, Bug Reproduction, Technical Documentation

SaaS & Product

Shopify Ecosystem, App Support, Product Feedback, User Experience Thinking, Workflow Analysis

Soft Skills

Communication, Problem Solving, Adaptability, Attention to Detail, Team Collaboration, Remote Work

Bachelor of Information Technology

Vadodara Institute of Engineering · Completed First Year

HSC

Swami Narayan Gurukul, Valsad

SSC

Swami Narayan Gurukul, Valsad

Basic Computer Language — IANT

C & C++

HTML

Tally

I learn by building.

I improve by shipping.

I grow through curiosity.